Access, Diversity and Inclusion

Elterwater Hostel is a converted 17th century barn and as such doesn’t lend itself to much modification to significantly improve access. Measures have been put in place where possible to assist.

Please see our full Access Guide here:

You can also see our Diversity Equity and Inclusion policy here:


Some Initial Information

Getting here (arrival and parking)

  • You can drive right up to our front gate, but our grounds are small, and we have no parking on site
  • Cars can be parked in the National Trust car park approx. 150 metres away. This is a level walk
  • Surfaces within the grounds are tarmac or stone steps
  • There is external lighting around the steps and entrance
  • Gradients within the grounds are gentle
  • There are two stepped routes to access the building, one with 5 steps and a handrail and one with two steps, but no handrail

Getting in

  • The entrance is marked with a stone sign. The door is narrow, but a second door can be opened to ease access
  • There is a small step at the front door

Getting around

  • We have an ensuite, ground floor room that can be accessed without internal stairs
  • Internal stairs to other rooms have been provided with double handrails
  • Doors are painted a distinct colour from walls and frames and rooms are marked with blue/white high contrast signs and Braille
  • A portable induction loop is kept at reception as is available on request
  • Seating and a table are available in reception to allow the completion of formalities in comfort
  • We will do our best to reserve a bottom bunk for anyone who has difficulty with top bunks
  • Stairs have high contrast edging

Getting out

  • Guests can request extra assistance on check-in or in advance. In the event of an emergency staff will notify emergency services of any special requirements
  • Staff will help with emergency evacuation when required

Getting to know

  • Information can be provided in large format where needed
  • If you have any special requests or needs, please discuss them with staff. We’re in an old and step-filled building, but happy to try and help where we can